We invoice for time spent travelling, which is charged at the service rate. We always aim to book clients in similar areas to minimise your travel costs.

Alternatively, clinic-based services are offered at: Unit 3, 185 Berkeley Road, Unanderra NSW 2526.

All appointments are charged according to actual time taken. Initial assessments are typically 1.5 – 2 hours, treatment appointments thereafter are typically 1 hour.

All our direct therapy sessions require time for session preparation and notes. On your invoice, this time will be included in your therapy time. For example, a 1-hour appointment will typically involve a 50-minute session plus 10 minutes for treatment notes. This ensures that we are dedicating sufficient time to these important tasks, meaning that our clients get the most out of their therapy session.

Reports are an important part of your clinical service. They summarise assessment findings, outline goals and progress, and support communication with other professionals.  We will discuss your reporting needs with you, to ensure that any reports we write for you are appropriate and useful.

Report writing is a separate item on your invoice, to show you the time we have taken when writing your individualised report.  Time required may vary based on the type of report required.

Additional charges may apply for other non-face-to-face time or correspondence.  This might include assessment analysis, setting goals, preparing therapy resources, liaising with others etc.

A minimum of 2 business days’ notice is required to cancel or reschedule an appointment. If 2 business days is not provided, the full cost may be charged. Under extenuating circumstances, consideration to waive cancellations fees will be given on a case-by-case basis. However, please note ongoing late cancellations will result in cessation of service.

You do not need a referral to see our clinicians. You can self-refer by calling or emailing us to make an appointment. If you have a referral from your GP, paediatrician or psychiatrist under a government rebate system, you may be able to receive a rebate for our service.

PLEASE NOTE: WE ARE NOT A BULK-BILLING SERVICE. There is a gap payable for both Medicare rebates and Health Fund rebates for speech pathology services.

The Chronic Disease Management program helps people with complex health needs to access private allied health services. You must see your GP for a referral. You may receive up to 5 subsided allied health sessions per calendar year. Sessions must be at least 20 minutes long and must be individual (not groups). After you pay for your appointment in full, we can apply for the Medicare rebate on your behalf (approximately $60.00).  Medicare does not cover any report writing required.  You cannot use private health insurance AND Medicare CDM for the same session.

You should call your insurance company to make sure speech pathology is covered in your policy. Ask them how much you will get back per session and how much your annual limit is. Most private health insurers will cover assessment and therapy only (not reports or meetings). After you pay for your appointment in full, we will give you a receipt to take to your fund to get your rebate.

You will need to see your GP for a referral. Please bring this to your first appointment. If you have a DVA Gold card, you can access all our services without paying.  We will do the claiming for payment – you don’t need to do anything else.

You should call your aged care provider to see if speech pathology is budgeted in your package.  Feel free to pass our details on to your case manager if they need to contact us about a referral under your package.

As a registered NDIS provider, all services that we offer under the NDIS are aligned with the pricing limits set by the National Disability Insurance Agency (NDIA).

NDIS clients will be provided with a Service Agreement Outline of the fees and contract of service.

We update our fees every year, usually by 1 August. Your speech pathologist will let you know when the fees are going to change and will give you an updated fee schedule.